Jira

Y Meadows client environments come with a pre-built Jira Connection Type and steps. This allows clients that use Zendesk to quickly start handling messages from Jira with Y Meadows automation Journeys.‌

To begin using this integration, users have to Connect Y Meadows and Jira.‌

Built In Steps:

  • Jira - Add Comment To Service Desk Ticket

  • Jira - Close Issue

  • Jira - Create Issue

  • Jira - Edit Ticket Fields

  • Jira - Get Ticket Information

  • Jira - Link Issue

  • Jira - Link list of tickets to a ticket

  • Jira - List Linked Tickets

  • Jira - Update Ticket Status

  • Jira – Get First Response Status

  • Jira – Get Ticket Comments

  • Jira: Get Field Value By Name

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