Product Release Notes Q2 2023
In Q2, Y Meadows focused on adding features and enhancements for users, and focused significantly on features around Journey building and editing.
New Features Added to the application in Q2:
Rename data pills
Replace all instances of a connection in a path with a new connection
Updated slack retriever to get private channels
Built ServiceNow retriever for ITOM
Built ServiceNow retrieve for service requests
Built ServiceNow retriever for CS
Refactored Kustomer retriever
Copy path with connections intact
Add data type indication to output and input pills
Training job should support multiple languages
Replace all instances of an Output pills with a different pill
Copy paste decision steps
Steps:
In Q2, Y Meadows developed a large number of custom steps for implementations, as well as additional steps to round out integrations with systems like Slack, ServiceNow, Kustomer, O365 and Hubspot. Some examples are:
Salesforce: Get User Details from Email (permissions)
Shopify - Get Product Data
Shopify - Customer Lookup
YM Tools - Multiple KB Search
ServiceNow Incidents - read data
ServiceNow Incidents - Update Field(s)
YM Tools - Search CSV file using text reader
DHL E-comm. Delivery Status
Kustomer - Send Reply
Kustomer - Get Customer by Email
Kustomer - Add Note to Conversation
Kustomer - Assign to Queue
Kustomer - Get Messages From Conversation
Kustomer - Get Conversation Data
Update Factory - detect-language
Shopify get customer
SendGrid - Send Email
Freshdesk - Get Tags
YM: Tools - Validate UK VAT
Slack - Get Thread
Gmail - Send HTML message
Gmail - Sort to Folder
Freshdesk - Get Data From Ticket
Freshdesk - Lookup Contact
Freshdesk - Remove Tags From Ticket
Jira - Get ticket fields - Get Organization field
Jira - Get Custom Field
OpenAI Chat Completions Step
Stability / Bug Fixes:
Update Front-end server
BE Kubernetes watcher auto reconnect
Gmail Token auto refresh
Increase Max Payload size for response from step service
Improved timeouts and metrics
Bug: Can’t rename step factories
Stop OATH token refresh after X failed attempts
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