Product Release Notes Q2 2022

New Features Added to the application in Q2:

  • Models can be trained in-app by users without the help of the YM ML team

  • Ability to re-activate prior versions of a path, or to convert them to a draft version

  • A generic retriever that can accept any data format and initiate a trip

  • Hubspot retriever utilizing the generic retriever

  • Added a new endpoint for retrieving usage statistics related to billing and model training

  • Added additional information about “first message” to the Front retriever

  • Switched to human friendly names in the data output pills shown in the Builder

  • Added “Reset Password” link to login page

  • Greatly improved copy/paste functionality for expressions

  • Allow for data pills in expression to be easily replaced

  • Added requirement for users to change password on initial login

  • AI Model Security Control Improvements

  • Allow data to be uploaded directly into the app for AI model training

  • Added “files” as a source in the Labeling tool to support labeling of uploaded data.

  • Expanded trip metadata for several retrievers to provide additional system-specific data for use in trips

  • In app testing of simple PyMeadows expressions and the ability to edit same directly from a step input

  • Exposed step descriptions in the Journey Builder

  • Added experimental application capability within the application. First experimental application is for clustering data to expose hidden or unlabeled intents

  • Added tooltips to Data Pills to allow identification of the parent step

New Steps that were added in Q2:

  • A tool for building single, simple API calls with minimal coding was created

  • Notes step for the Hiver app

  • Slack integrations

    • Bot to enable notifications from Slack Forms

    • Make a comment in a Slack channel

    • Reply to a comment in a Slack channel

  • Redirect processing to new path without changing intent

  • Lookup package tracking information for various carriers

  • Front - Get messages in conversation

  • Gmail - Threaded Draft Reply

  • Hubspot - Create Ticket

  • Hubspot - Find Customer in List

  • Hubspot - Get Associated Deals

  • Hubspot - Get Company for Contact

  • Hubspot - Get Ticket Information

  • Hubspot - Link Deal to Ticket

  • Hubspot - Lookup Company

  • Hubspot - Lookup Deal ID with List of Addresses

  • Jira - Move tickets to another project

  • Jira Add Comment to Jira Issue

  • Jira Close Issue in Jira

  • Jira Create Issue in Jira

  • Jira Link Issue in Jira

  • Jira SM - Edit Ticket Fields

  • Okta - Get user information

  • Okta - Get user information

  • Okta - initiate resend activation email to user

  • Okta - initiate reset of user password via sending link

  • Okta - Return list of assigned applications

  • Okta - Search for User by email

  • Salesforce - add Contact to a Case

  • Salesforce - link Account to a Case

  • Tools - Check Lock File

  • Tools - Convert File to PDF

  • Tools - Create a List

  • Tools - Create Lock File

  • Tools - Output Lines from A File

  • Tools - Plain Text Search/Replace in text

  • Tools - Unlock File

  • USPS - Get shipping status using tracking #

  • Zendesk Edit Ticket Fields include Custom fields

During Q2 we made a number of backend software updates to improve overall operational stability and address some bugs:

  • Maximum retries for each step was added as a configuration for Zeebe BPMN

  • Validation for docket image name was added to avoid problems with typos in factory version configurations

  • Trips occurring during updates to nodes no longer fail

  • Improvements to environment auto-scaling

  • Fixed an issue where a high volume of trips would delay the availability of data in the Map

  • Improved performance of the data redaction routines

  • Resolved a bug where output from previous steps was sometimes sent to the current step when it was not requested.

  • PyMeadows expressions were enhanced to allow for multi-line expressions to be used

  • Resolved Out Of Memory errors in the backend

  • Improved the security of backups

  • Made is possible for a path to be published without interrupting the processing of an in-flight trip on that same path

  • Updated codebase so all error types have a unique "errorCode"

  • Added feature flagging to enable management of new features or rollout to individual namespaces

  • Fixed bug that would cause errors when SSL certificates were pasted into connections

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