Product Release Notes Q4 2023
In the quarter 4, Y Meadows enhanced product functionality with significant updates including comprehensive analytics enhancements, broader integration capabilities with platforms like Intercom, Slack, and Gorgias, and introduced new frontend features for improved user experience. Y Meadows also focused on stability improvements and expanding our toolset to streamline workflows and enhance platform reliability.
Completed Analytics enhancements suite
Introduced Global ID’s for step factories
Enhanced Intercom integration
Expanded Slack Integration capabilities
Update Gorgias Integration
Frontend feature for Path export/import capability Frontend feature for download the CSV for model training test data
Speed up saving step inputs
Update technical font in application to JetBrains Mono
Enable easier intent selection in Model training
In application path layout improvements
FE: Web App - add fr translations
Steps
In Q4, Y Meadows developed a large number of custom steps for implementations, as well as additional steps to round out integrations with systems like ServiceNow, Intercom, Freshdesk and Hubspot. Some examples are:
YM: Tools - Start Trip
Airtable Update Record
Jira - Link list of tickets to a ticket
Jira Get Ticket Comments
Jira - Update Ticket Status
Intercom - Get Tags
Intercom - Get Topics
Intercom - Get Conversation Data
Intercom - Update Conversation Data
Intercom - Get User Data from Ticket
Intercom - Add Note to Conversation
Intercom - Get User ID from Conversation
Hubspot - Create Note
YM: Tools - Create Lock
Front - Find Tags
Zendesk - Get Brand from Conversation
O365 - Forward Message
Kustomer - Get Conversation User and Company
Kustomer - Get Data from Custom class
Kustomer - Get Company Data
Kustomer - Move Message to New Conversation
Service Now: CSM Case - Update Field(s)
Service Now: CSM Case - Read Data
Service Now: Create parent CSM incident (PSI)
Hubspot - Find Company By Field
Get all Gmail Messages in Inbox by Email Address
Get Timezone for a Location
Slack - React to Message
Stability / Bug Fixes
Sendgrid fix for null parameters
Emerging issues - expire rejected parents and closed incidents
User info popup menu is not visible on Journey Detail page
Model training setup performance degrades in case of event redelivery
Import Path failure
Fix model retraining errors
Fix the multiple KB search step
Fix error when updating step factory version
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